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Privacy
Policy

Treelife Alliance is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with GDPR and ISO 27001 guidelines. By accessing and using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following information:

  • Personal Identification Information: Full name, email address, phone number, and mailing address.
  • Financial Information: Payment details (processed securely via Razorpay).
  • Usage Data: Information about your interactions with our website, including IP address, browser type, and operating system.
  • Tracking Information: Tree growth data and activity on our platform.

2. How We Use Your Information

The information we collect may be used to:

  • Facilitate and personalize your experience on our website.
  • Process payments and orders for planting and tree tracking.
  • Respond to customer service inquiries and support needs.
  • Provide updates on tree growth and fruit shipment status.
  • Ensure compliance with legal obligations and security standards.

3. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Usage data may be retained to improve and personalize our services.

4. Data Sharing and Disclosure

We may share your information with:

  • Third-party Service Providers: Such as Razorpay, for processing payments.
  • Compliance and Legal Obligations: When legally required or in the interest of security and fraud prevention.

We do not sell or share your personal information with other organizations for marketing purposes.

5. Your Data Protection Rights

In compliance with GDPR, you have rights to access, correct, delete, or restrict the use of your personal data. If you wish to exercise these rights, please contact us at [Insert Contact Email].

6. Security of Your Information

Treelife Alliance implements security measures aligned with ISO 27001 to protect your data. However, while we strive to use the best means to protect your data, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

This policy may be updated occasionally. Changes will be posted on this page, so please review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Treelife Alliance
management@treelife.farm